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FAQ

Questions and answers

Questions and answers

Questions and answers

How long does delivery take?

Most orders leave us within 1–2 business days. You get an email with tracking as soon as yours is on its way.

How much is shipping?

You see the shipping cost in your cart before you pay. Orders over the free shipping amount ship free.

How do I track my order?

Use the link in your shipping email, or enter your order number and email on our order tracking page.

Can I return something?

Yes. Write to us within the return period, and send the item back unused in its packaging. We refund you once it arrives.

How can I pay?

The ways to pay are listed at checkout. Your payment is always encrypted.

How do I reach you?

Through our contact page, by email, phone or chat. We answer as soon as we can.